Returns

Returns

For online orders, we are happy to offer a refund for an unwanted item within 14 days of receiving your order, so long as the item is unused and unopened. If you wish to return your Oakco2 products, please send an email to info@oakco2.com and return the items to us in their original, unopened and unused condition. We are unable to offer a refund on items that are not re-saleable.

For all returns we recommend using a recorded delivery service. Please package your returns securely to prevent damage in transit, and include your name, address, order number and a reason for your return. Returns should be sent to:

Oakco2 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

We aim to process returns within 7 working days of receiving the items. If you are returning faulty items, or items that have been incorrectly supplied, Oakco2 will refund your postage and packaging costs. Please send a copy of your receipt to us at along with your order number.

Refunds will be made to the payment method used to make the purchase. Please note, it can take between 5 – 10 working days for the funds to show in your account. Your statutory rights remain unaffected.

For any further queries, please contact our team by info@oakco2.com and one of our team will get back to you.